What do I get for EUR 50?
A custom AI chatbot built and trained by our team on your business information, with an embed code to add it to your website. It is a one-time payment.
Do I need to buy credits too?
Yes. Your chatbot uses credits each time it answers a visitor. You choose how much to top up, from EUR 5.
Is there a subscription?
No. There are no monthly fees and no automatic charges. You only pay when you place an order.
How long does setup take?
Usually 1 business day after we receive your completed onboarding form.
Which currencies can I pay in?
Prices are in EUR. You can also pay in EUR, AED, USD, GBP. The exact amount charged is shown before you pay.
Is VAT included?
Sales to businesses outside the UAE are normally zero-rated for UAE VAT. Any tax is shown at checkout, and you handle any taxes due in your own country.
Can I get a refund?
Only where we are at fault. The chatbot and credits are non-refundable once paid, including for change of mind. If we fail to deliver, charge you in error, or the service is faulty, we fix it or refund you. See our Refund, Return & Cancellation Policy.
Do credits expire?
Credits are valid for 90 days. We email you 30 days before they expire.
Will the chatbot speak Arabic?
Yes. It can reply in Arabic, English and other supported languages.
Is my data safe?
We use encryption and follow UAE data-protection law. We never see or store your full card details. See our Privacy Policy.
Can the chatbot make mistakes?
Yes, AI can occasionally give wrong answers. We recommend reviewing conversations and telling visitors they are chatting with an AI assistant. See our AI Disclaimer.
How do I contact you?
Email support@jcloudbot.com. We are available 24/7 by email.
Do you sell to customers in the UAE?
No. We sell only to businesses located outside the United Arab Emirates.
Can I buy as an individual?
No. Our services are for business customers only.