Contact Us
How can we help?
For sales, technical support, billing, refunds or complaints, contact us using the details below. We aim to reply within 1 business day.
| Company | J Cloud Trading FZ-LLC |
| Email (support and billing) | support@jcloudbot.com |
| Email (privacy) | privacy@jcloudbot.com |
| Office address | VUPR0518, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah |
| Country | United Arab Emirates |
| Support hours | 24/7 by email |
Complaints
If you are unhappy with our service, email support@jcloudbot.com with the subject "Complaint". We will acknowledge it within 2 business days and aim to resolve it within 10 business days. If you are not satisfied with our response, you may contact your card issuer or the relevant authority in your country.