Policies

AI Disclaimer

Effective date: 5 November 2026

JCloudBot chatbots use artificial intelligence to generate answers from the content you provide.

  • Answers can be wrong. AI can produce incomplete, outdated or inaccurate answers, even when trained on correct information. Review your Chatbot's conversations regularly and update your content.

  • Not professional advice. Chatbots must not be relied on for medical, legal, financial, safety or other high-impact decisions.

  • Tell visitors it is AI. We recommend your Chatbot's welcome message says it is an AI assistant, for example: "Hi, I'm [Business]'s AI assistant. I can make mistakes, so please confirm important details with our team."

  • Third-party AI models. Our service uses AI models from third-party providers. Their availability and behaviour may change.

  • Your responsibility. You are responsible for how you use the Chatbot's answers in your business.

This disclaimer does not reduce our obligation to provide the service as described, or any rights you have under applicable law.